1/31/2024 0 Comments Norton antivirus email scam![]() (HINT: the emails are NOT from these companies.) If access is given, the bad actors will then have the ability to transfer funds out of the members’ accounts through various products.Įmails are being sent out that look like they are from Norton Lifelock, Microsoft, and McAfee, a company that sells antivirus and anti-malware software.example of a scam email When a member calls this number, the bad actors will request login credentials to their online banking profile, to issue a refund. The text/email essentially thanks the member for their purchase/payment and provides a phone number to call to “If there has been a mistake”. June 2021: There have been recent instances of social engineering where it is reported that threat actors will send text messages and emails to online/mobile banking members pretending to be from a legitimate business. Scammers have become increasingly sophisticated and convincing, so remember never to share information unless you are sure of who you are sharing with. Another common method is to ask you to enter information into a fake website that looks and feels just like the real one. The message may contain a nefarious link leading to an unsecure page that could put your security and privacy at risk. It occurs when a user receives a fake message via social media channel or email from a hacker or social engineer posing as a legitimate business. Need a visual of the scam? This infographic could be helpful.Phishing is a type of “ social engineering” where a scammer (threat actor) tries to collect personal information from you. To add icing to the cake, they likely logged every single keystroke on your computer, so they now know details such as your bank information, not to mention everything you told them on the refund form and the phone. You run and buy the cards, give them the numbers, and by the time you realize what happened, it’s all gone, and you can’t do a thing. They ask you to run out and buy gift cards so you can give them the card numbers and pay them back. And this is when they start making their real money. They will then blank out your screen while they modify what’s being displayed by the browser, tricking you into thinking they over refunded you. Once they get on and you give all your details on the refund form, they will ask you to log into your bank account so they can show you the refund. To do so, they will ask to access your computer to help. ![]() Then the refund fails, and they need you to request it. Once you do, they will tell you a story about how it was a mistake, and that they can refund it. Here is what David shared with me: The email is designed to have you call them. Even if I weren't overwhelmed with work and dealing with a broken air conditioner, I still would've called. If I didn't have David, I would've called the number on the screen. I also forwarded it to the best IT guy I know, David Moadab, Founder of Solutions Squad Inc., which helps owners protect their business by expertly managing their IT and security. I checked my annual business budget and I didn't have a line item for Norton or for that amount. I got an email today from Norton Antivirus protection reminding me that my subscription has been successfully renewed and updated for $359.99. ![]() Now that they had his number (literally), when would they strike again? It was humiliating for him and frightening for me. They took control of his computer and then sent him out to buy Walmart and Target gift cards.īy the time he sheepishly told me about it, the gift cards had been cashed and there was no recourse. ![]() He once had a pop-up on his computer screen from "Microsoft" telling him that his computer had been compromised and he needed to call this number right away. I am always warning my 93-year-old dad about scam emails.
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